Excerpts from a Heritage Auction Galleries press release (found at news-antique.com):
Heritage Forms Media and Client Relations Division
Kelley Norwine to Head
DALLAS, TEXAS: Heritage Auction Galleries, The World’s Largest Collectibles auctioneer specializing in Rare Coins and Currency, Comic Books and Original Comic Art, Vintage Movie Posters, Fine and Decorative Art, Illustration Art, American Indian Art, Sports Memorabilia, Political Memorabilia and Historical items, Rare Books and Manuscripts, Celebrity, Hollywood and Music memorabilia, Fine Jewelry and Timepieces, Stamps is announcing the formation of a new division – Media and Client Relations – and along with it two important promotions.
Heritage is happy to announce that Kelley Norwine, currently Vice President of Marketing, will become the new Vice-President of Media and Client Relations. In addition to increasing awareness of Heritage through various media outlets, Kelley will also focus on Client Relations both internally and externally, identify areas where improvement is needed and provide high level strategy.
“Basically,” says Kelley, “we will be taking a more global look at all aspects of the Heritage business.”
In addition, Kelley will also work with senior management to investigate, address and resolve higher customer service issues. Kelley has a highly diversified background that includes a major in Business Management and a minor in Music Education and extensive experience in advertising, marketing and public relations. While in Los Angeles, Kelley became the Regional Manager and Client Services Director for NAS-McCann WorldGroup, an International Advertising & Communications Agency where she was responsible for running one of the largest offices in the country.
Heritage Auction was the focus of a news investigation by WFAA-TV in Dallas focused on questions about the provenance and authenticity of items consigned by L.A. Prop and Wardrobe Company (see “WFAA Television News Report on Heritage Auction Galleries, L.A. Prop and Wardrobe: “Systematic Misrepresentation of Provenance”” and related articles). Perhaps this new division will serve to be a positive development, and help to address and resolve future issues.
Jason De Bord